Question 1

What is Mockato?

Accepted Answer

Mockato is a standardized test simulation platform that helps you prepare for major exams. We currently support IELTS, with PTE and SAT coming soon. Mockato offers realistic, timed mock tests built from real past papers, instant AI-powered scoring for writing and speaking, and detailed performance analytics so you can track your improvement over time.

Question 2

How do I get started with Mockato?

Accepted Answer

Create a free account, choose the exam you are preparing for, and start practicing. You can try free sample questions before purchasing access to full simulations, and you will receive AI feedback on your responses from your very first test.

Question 3

Do I need to install any software?

Accepted Answer

No. Mockato runs entirely in your web browser on desktop, tablet, and mobile. There is nothing to download or install. For the best experience, we recommend using an up-to-date version of Chrome, Safari, Firefox, or Edge.

Question 4

Is Mockato suitable for beginners?

Accepted Answer

Yes. Whether you are just starting your test preparation or fine-tuning your score, Mockato is designed to meet you where you are. You can practice individual sections, take full-length simulations, and review detailed explanations to build skills at your own pace.

Question 5

Which standardized tests does Mockato support?

Accepted Answer

Mockato currently supports IELTS with full Listening, Reading, Writing, and Speaking simulations. PTE Academic and SAT are coming soon, and we are actively working on adding more exams. Sign up to be notified as soon as new tests go live.

Question 6

Are the practice tests based on real exams?

Accepted Answer

Yes. Our simulations are modeled on historical real tests and follow the same structure, timing, question types, and difficulty as the official exams, so what you practice on Mockato closely reflects what you will see on test day.

Question 7

Are the tests timed like the real exam?

Accepted Answer

Yes. Each simulation enforces the same section timing and pacing as the official exam, so you can build the stamina and time-management skills you need to perform under real test conditions.

Question 8

Can I retake a test to track my improvement?

Accepted Answer

Absolutely. You can retake tests as many times as your plan allows and review your historical scores side by side. Performance analytics show your progress over time across each section and skill.

Question 9

How does AI scoring work on Mockato?

Accepted Answer

Our AI evaluates your writing and speaking responses using models trained on official scoring rubrics for each exam. You receive a band or score estimate along with detailed feedback on areas like task achievement, coherence, lexical resource, grammar, pronunciation, and fluency.

Question 10

How accurate is the AI scoring?

Accepted Answer

Mockato's AI scoring is benchmarked against official scoring criteria and is designed to be a close, consistent indicator of your likely real-exam score. As with any preparation tool, results should be used as a guide to track your progress and identify areas to improve, not as an official score.

Question 11

Do I get feedback on every response?

Accepted Answer

Yes. Every writing and speaking response you submit is automatically scored and accompanied by actionable feedback. Multiple-choice and reading sections receive instant marking with explanations where applicable.

Question 12

How long does it take to receive my results?

Accepted Answer

Most sections are scored instantly. AI-graded writing and speaking responses usually return detailed feedback within a few minutes of submission.

Question 13

Is Mockato free to use?

Accepted Answer

You can create an account and try free practice content at no cost. Full test simulations and AI feedback for writing and speaking are available through paid access for each exam.

Question 14

Do plans renew automatically?

Accepted Answer

No. Mockato plans do not auto-renew. You stay in full control of your subscription and only pay when you decide to extend your access or purchase additional credits.

Question 15

What payment methods do you accept?

Accepted Answer

We accept all major credit and debit cards, as well as other local payment methods supported by our payment provider. Your payment details are securely processed and never stored on our servers.

Question 16

Can I get a refund?

Accepted Answer

Yes. We offer a 7-day money-back guarantee on all purchases, provided you have not completed more than 25% of the tests included with your exam access. After this period or once significant usage has occurred, refunds are no longer available due to the digital nature of the product. For special cases, please contact our support team.

Question 17

How do I reset my password?

Accepted Answer

On the sign-in page, click the "Forgot password" link and enter the email address associated with your Mockato account. You will receive an email with instructions to securely create a new password.

Question 18

Can I use Mockato on multiple devices?

Accepted Answer

Yes. You can sign in to your Mockato account from any supported device, and your progress, scores, and history will sync automatically so you can pick up exactly where you left off.

Question 19

How is my data protected?

Accepted Answer

We take privacy and security seriously. Your account data and responses are stored securely and processed in accordance with our Privacy Policy. We never sell your personal data to third parties.

Question 20

How can I contact Mockato support?

Accepted Answer

You can reach our support team through the Contact page on our website. We typically respond to inquiries within 24 hours on business days.

Frequently Asked Questions